Welcome to Borely. This Privacy Policy outlines how we collect, use, and safeguard your personal data. Updated on April 1st 2025, this policy applies to our websites, products, and services.

Your Privacy at Borely
At Borely, we firmly believe in upholding fundamental privacy rights for all, regardless of location. Therefore, we consider any data related to an identifiable individual or that can be linked to them, no matter where they reside, as “personal data.” This includes direct identifiers like names and indirect identifiers that can reasonably identify individuals, such as Company of employment. For clarity, aggregated data is treated as non-personal data under this policy.

Privacy Rights at Borely
We respect your rights and ensure you have access to, correct, transfer, and delete your personal data. If you choose to exercise these rights, we guarantee that you won’t face discrimination or receive lesser services. To exercise your privacy rights, contact the Borely Australian Office. To protect your data’s security, you’ll need to sign in to your Borely account with registered email and phone number for verification.

If you choose to proceed as a guest without signing into an individual Borely account, your data will be treated solely as aggregated, non-personal data under this policy. You, as the user, are solely responsible for any data you enter and share, whether through Borely’s share functions within its websites, design estimate tools, products, and services, or by any other means, including third-party software used to capture or record any Borely data or output that may include your personal data or aggregated included in the design estimate.

Personal Data Collection at Borely
We strive to collect only the necessary personal data to enhance your experience. When you interact with Borely, we may collect various information, including:
Account Information: Borely ID, email address, phone number, account status, and account age.
Device Information: Data to identify your device, such as device location or browser types.
Contact Information: Name, email address, physical address, phone number, or other contact details.
Payment Information: Billing address, payment methods like bank details, credit/debit card information, etc.
Usage Data: Data about your activity and use of our offerings, such as quotes, orders, project information, etc.
Other Information You Provide: Communication content, interactions with customer support, and your company contacts.

Receiving Personal Data from Other Sources
Borely may receive personal data about you from other individuals, businesses, or third parties, with your direction or consent. This may include data shared by individuals or third parties on your behalf.

Borely’s Use and Sharing of Personal Data
We use personal data to manage our services, process transactions, communicate with you, ensure security and fraud prevention, and comply with the law. We may also use personal data for other purposes with your consent. Borely may share personal data with our affiliates, service providers acting on our behalf, partners, developers, publishers, or others at your direction.

Protection of Personal Data
At Borely, we prioritize privacy and security. We deploy administrative, technical, and physical safeguards to protect your personal data. We continuously work to improve these safeguards to ensure your data remains secure.

Cookies and Other Technologies
Our websites, services, and applications may use cookies and other technologies like web beacons to better understand user behaviour and improve our offerings. You can control cookie usage through your browser settings, but some features may be unavailable if all cookies are disabled.

Our Companywide Commitment to Your Privacy
At Borely, privacy and security are our top priorities. We communicate privacy guidelines to our employees and enforce strict safeguards to protect your data.

Privacy Questions
If you have any privacy-related questions or concerns, including queries related to third-party service providers, or wish to contact our Data Protection Officer (Director, Colin Harris), call the Australian Borely office number. We value your privacy and promptly respond to inquiries, including access and download requests. If needed, you can refer your complaint to the applicable regulator.

Notification of Material Changes

In the event of a material change to this Privacy Policy, we will post a notice on our website at least one week in advance and directly contact individuals with email on file. Thank you for trusting Borely with your personal data. If you have any questions or concerns, we are here to help.